I want to help make your day extra special. I make all of my cake toppers out of non-toxic polymer clay or cast with gypsum, with proper handling they should last a lifetime as a perfect keepsake. Everything is created by me, from the design to the completed sculpture.
Most items are made to order unless otherwise stated. Take a look at my shop announcements for current wait times.
Try to leave plenty of time to order before your wedding. But I know sometimes we run out of time, if you need something in a rush, contact me and I'll see what I can do for you.
Right now I accept Paypal and Direct Checkout, which allows for credit card, debit card, or Etsy Gift Card.
Shipping in and from Canada is very expensive. I do everything I can to keep the weight down and your shipping prices down. I always ship my items with the fastest, insured and most economical shipping methods possible, which can vary depending on location. If you have a shipping method you prefer, please contact me ahead of time and I will create a listing just for you with the modified shipping method included.
Within Canada and US I ship most of my work with Canada Post, tracked packet. This typically takes 6 - 15 business days to arrive. It includes a tracking number and insurance. Please note that delays can happen at customs.
There are 3 options, Canada Post is the standard shipping (6-15 business days), you can upgrade to Expedited (6-8 business days) or upgrade further to UPS (6 business days). I highly recommend UPS I have never had a problem with them.
If the shipping turns out to be less than what I charged I will refund you the remaining balance (if remainder is $3.00 or more)!
All shipments are insured against loss. Damage will depend on how it's been damaged. Please hang on to all packing materials and send me pictures right away.
Please make sure your shipping address on Etsy matches your address on PayPal. If not, please send me a convo before purchase or write me a note in the 'note to seller' checking upon check out.
Please keep in mind that all customs fees and taxes are the buyers responsibility.
But please contact me if you have any problems with your order.
Once work has started on a custom topper the deposit can not be refunded.
I take pride in my work and I want you to be completely satisfied. I package each topper as safely and securely as possible. Rare accidents and delays can happen during shipping which are out of my control.
Please open your topper carefully. If your special topper is damaged in shipping, take a picture of the topper and the damaged packaging (outside box and inside box if damaged), email it to me within 3 days of receiving, we will figure out the best solution. Please be sure to keep all of the original packaging material. If it’s something minor you can try a dab of super glue, which I’ll walk you through. Don’t hesitate to contact me with questions.
If you have any problems with your order, please contact me, I know we can work out a solution.
If you have a special item in mind, don't hesitate to contact me, I love doing custom orders!
Price quotes on custom work are valid for two weeks. If waiting longer to order, you will need a new price quote as my prices are subject to change with the increase of material costs.
TAKING CARE of your topper:
Caring for your topper is really easy! First keep it out of direct sunlight, this will help to preserve the colors. Second if you can keep dust off of it, then great, keeping in a cabinet is best! If you can't then dusting with a dry cloth will work. And most importantly don't drop your topper!
Taking care your cake topper is actually really easy. When the cake is gone and your ready to go home with your topper just wash it off with a lightly damp cloth using water only. Do not use any chemicals on your topper, including spraying perfume near it. If your topper gets dusty just wash it off with that lightly damp cloth using water only. Keep out of reach of small children and pets and avoid dropping your topper to ensure it’s long life. Keep out of direct sunlight to ensure the colors will last.
Every Topper comes securely wrapped in layers of tissue paper in a white gift box and a ribbon. The gift box is further secured within a shipping box and various wrapping materials.